Sentry US shdvr-16 User Manual

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Summary of Contents

Page 1 - User Manual

GESecurityStoreSafe Pro IIUser Manual

Page 2

StoreSafe Pro IIUser Manual6Associated EquipmentAssociated equipment in a typical security system could contain the following items:• Two monitors• Pr

Page 3 - Contents

StoreSafe Pro IIUser Manual96 RS232 Remote Control ProtocolThe unit supports two different communication types:• Remote Front Panel Button Emulation•

Page 4

97*Must send a “No Button Pressed” command immediately following any of these commands.Configuration and Status1. Data structureByte 1: 0xFFByte 2: Co

Page 5 - Introduction

StoreSafe Pro IIUser Manual980x61: Restart StoreSafe Pro II0xFE: Send configuration data to StoreSafe Pro II 0x09: Read Alarm History from StoreSafe

Page 6 - StoreSafe Pro II Overview

99a. Read Alarm History ListByte 1: 0xFFByte 2: 0xBBByte 3: 0Byte 4: 0x09When the "Read Alarm History List" message is received by StoreSafe

Page 7 - Passwords

StoreSafe Pro IIUser Manual100Macro TablesPhoto copy these pages and use it to keep a record of the programmed macro functions.Table 25. Macro functio

Page 8 - Unpacking

101Scheduled Macro TableTable 26. Scheduled macro tableEvent Day Time Macro to run1234567891011121314151617181920

Page 9 - Installation Environment

StoreSafe Pro IIUser Manual102 Warranty and ServiceFactory ServiceIf the unit requires factory service, contact the dealer who supplied the unit to yo

Page 10 - The Back Panel

103For all non-warranty repairs, the customer will be billed for parts, labor, and shipping. Labor will be billed in half-hour increments.Note: Cust

Page 11 - Alarm I/O Port

StoreSafe Pro IIUser Manual104Contacting technical supportFor assistance installing, operating, maintaining, and troubleshooting this product, refer t

Page 12

7Camera InputsThere are two BNC jacks for each camera. Either jack can receive a camera signal. The signal is looped (directly connected to the other

Page 13 - Ethernet Port

StoreSafe Pro IIUser Manual8Figure 2. The alarm PCBActive alarm inputs vary by StoreSafe Pro II model. 4 channel units have 4 active alarm inputs, 10

Page 14 - RS232 Port 1

9Alarm relays can be programmed in the menu system to respond to macros. See Alarms on page 45 for information about configuring the alarms in the me

Page 15 - Power-Up

StoreSafe Pro IIUser Manual10Consult with your MIS personnel for the specific type of configuration. See Main Menu / Communications / Ethernet Setting

Page 16 - AUX Port

11RS232 Port 2 For Event Generation and ASCII Text Insertion.Power-UpUse the diagram below to secure the power cord to the back panel.Figure 3. Securi

Page 17 - Pin 5: Ground. GND: Ground

StoreSafe Pro IIUser Manual12Power-up procedureOnce the system installation is complete, apply power in the following order:1. Energize the monitors a

Page 18 - The Front Panel

13Connect the Accessory PCB to the AUX port to access the Audio features. Wire the audio input and output to the Accessory PCB per the pin out specifi

Page 19 - Live Viewing

StoreSafe Pro IIUser Manual14StoreSafe Pro II Basic OperationsPrincipal Operating ModesStoreSafe Pro II has five principal modes of operation:• Live V

Page 20 - Playback

155. Alarm Button: Allows user to acknowledge and silence alarms.6. Sequence Button: Sequences camera views.7. Zoom Button: Provides a 2X digital zoom

Page 21

Copyright Copyright © 2005, GE Security Inc. All rights reserved. This document may not be copied in whole or in part, or otherwise reproduced exce

Page 22 - Recording

StoreSafe Pro IIUser Manual16Multiscreen Display With SequencingIf a multiscreen display does not include all of the cameras, the remaining cameras ca

Page 23 - Display Options

17Play ForwardWhen the Play Forward button is pressed, the unit will play forward at the rate the data was recorded. While in Playback mode, the user

Page 24

StoreSafe Pro IIUser Manual18Full Screen DisplaySelect any camera for Full Screen display by pressing the Number button of the desired camera. Pressin

Page 25 - Sequencing

19Figure 7. Display mode matrixDisplay OptionsAvailable Multiscreen DisplaysPress the Multiscreen buttons to activate the multiscreen display. Pressin

Page 26 - On-screen Indicators

StoreSafe Pro IIUser Manual20Figure 8. Available multiscreensThe multiscreen display is limited to the number of camera inputs on the unit.Four-Channe

Page 27 - Status Indicators

21Active CameosA cameo is defined as any cell within a multiscreen display. Active Cameo mode allows the user to access and edit each cameo individual

Page 28 - Triplex Mode

StoreSafe Pro IIUser Manual22Note: The unit must be in Full Screen Display mode before starting to create the sequence list. This initial camera is

Page 29

23Changing Position And Color Of Title And Status IndicatorsCamera Titles: To change the color and position of the camera titles, select a camera for

Page 30 - The Print Image Button

StoreSafe Pro IIUser Manual24Conditional IndicatorsStatus Display BoxA Status Display Box can be viewed by pressing the Camera Number button twice. St

Page 31 - The Record CD Button

25Play ForwardWhen in Play Forward mode and the Play Forward button is pressed, the unit will enter the triplex mode of operation. When Play Forward i

Page 32 - Storage Overhead

iiiContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 33 - Menu System Overview

StoreSafe Pro IIUser Manual26detailed information about sequencing, see Sequencing on page 21. This feature is not available on the 4-channel units.Fu

Page 34 - Menu Shortcuts

27The Printer and Print Server must be On-line and Operational.The Record CD ButtonTo record video to CD for archival or law enforcement purposes, fol

Page 35 - Time/Date

StoreSafe Pro IIUser Manual28The Record CD Button and PlaybackPressing the Record CD button while playing recorded video will cause the Archive Incide

Page 36

29Menu System OverviewMenu Notation In This ManualIn the following sections, there are headings like this:Main Menu / Time/Date / Set TimeMeaning: Fro

Page 37

StoreSafe Pro IIUser Manual30Menus In This ManualEach menu is covered in detail in this chapter of this manual. Menus and menu items appear in the man

Page 38

31The Main MenuMain Menu OverviewThe Main menu contains the majority of programmable options for StoreSafe Pro II. Each item in the Main menu is descr

Page 39 - Figure 19. The record menu

StoreSafe Pro IIUser Manual323. Enter the time in Hours, Minutes, and Seconds. Rotate the Jog to change the values and the Shuttle to navigate.4. Pres

Page 40

33Rotate the Jog to set the desired date format. Select from either:•MM/DD/YY• DD/MM/YY• YY/MM/DDPress the Enter button to confirm the selection and e

Page 41 - Standard Fair Least

StoreSafe Pro IIUser Manual34Main Menu / Time/Date / Set RegionFigure 17. Regional settings menuUse this menu to set the region for the Auto Daylight

Page 42 - Event overview

352. To exit the menu without making changes: Press the Menu button, or select [CANCEL], and then press the Enter button.Figure 18. Network time setup

Page 43

StoreSafe Pro IIUser ManualivCommunications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 44

StoreSafe Pro IIUser Manual36Use this menu to:• Specify a schedule for recording.• Specify the record quality: High, Medium, or Standard.• Specify if

Page 45

37Main Menu / Record / Record QualityFigure 21. Record quality menuUse this menu to specify the record quality for each camera. Decreasing the record

Page 46

StoreSafe Pro IIUser Manual38Main Menu / Record / Event/TimelapseFigure 22. Event camera settings menuUse this menu to specify how each camera will re

Page 47 - Disk Test Setup Menu

39maximum record rate for multiple cameras is 24pps (NTSC). The maximum record rate for a single camera is60pps (NTSC). The bottom right corner of the

Page 48

StoreSafe Pro IIUser Manual40Figure 24. The event record rate menu1. Rotate the Jog to navigate, and the Shuttle to change the values.2. To save chang

Page 49 - Figure 33. The alarms menu

41Figure 25. Activity record rate1. Rotate the Jog to navigate, and the Shuttle to change the values.2. To save changes and exit the menu: Select [OK]

Page 50

StoreSafe Pro IIUser Manual421. Rotate the Jog to navigate, and the Shuttle to change the values.2. To save changes and exit the menu: Select [OK], an

Page 51

43Use the Jog to select from the following options, then press the Enter button to begin.Delete: Delete all data from the hard disk (with the possibil

Page 52

StoreSafe Pro IIUser Manual44Figure 30. Disk test resultsPress the Enter button to clear from the display.Should a disk test fail, several actions wil

Page 53

45Figure 32. The auto delete mode menuAlarms Figure 33. The alarms menuUse this menu to configure the alarm handling features of the unit.CAUTIONCAUTI

Page 54

1IntroductionThis is the GE StoreSafe Pro II User Manual for models SDVR-4PII-xxx, SDVR-10PII-xxx, and SDVR-16PII-xxx. This document includes an overv

Page 55

StoreSafe Pro IIUser Manual46Main Menu / Alarms / Input ConfigurationFigure 34. Input configuration menuConfigure the alarm inputs as either Normally

Page 56

47Transparent: The alarm is active only while receiving alarm input. The alarm condition is canceled when the alarm input ceases.Timed Out: The alarm

Page 57 - Running A Macro

StoreSafe Pro IIUser Manual48Main Menu / Alarms / Alarm HistoryFigure 37. The alarm history windowUse this window to view a list of the 100 most recen

Page 58 - Motion Detection

49Main Menu / Alarms / Link To A MacroFigure 38. The macro link list setup menuUse this menu to link an alarm input to a macro. If a link is created,

Page 59

StoreSafe Pro IIUser Manual50Figure 39. The switching alarm screen windowMain Menu / Alarms / Buzzer SetupFigure 40. Buzzer setup menuUse this menu to

Page 60

51Figure 42. Email notification setup menuEmail Address FormatThe format of the email addresses should be entered as follows. If the email address to

Page 61 - Activity Grid Setup Screen

StoreSafe Pro IIUser Manual52MacroA macro is a recorded sequence of keystrokes. The number of macros depends on the number of camera inputs. Each macr

Page 62

53Not all menu items can be programmed using macros. For a complete list of macro programmable menu items, see the table below.During macro recording,

Page 63 - Camera Setup

StoreSafe Pro IIUser Manual54Main Menu / Macro / Timed Macro StartFigure 46. Timed macro setup menuUse this menu to program scheduled start times for

Page 64

55Main Menu / Motion Detection / Enable/Disable DetectionFigure 48. Enable disable detection menuSelecting Enable All or Disable All from this menu wi

Page 65

StoreSafe Pro IIUser Manual2StoreSafe Pro II OverviewProduct DescriptionStoreSafe Pro II is a video multiplexer capable of recording from multiple cam

Page 66

StoreSafe Pro IIUser Manual56Figure 50. Motion detection parameters setupNavigate in this menu using the Jog to select the field and the Shuttle to ch

Page 67 - Quick Wave Setup

57Main Menu / Motion Detection / Setup Active ZonesUse this menu to setup the Active Zones for motion detection. The screen shown below will overlay t

Page 68 - Communications

StoreSafe Pro IIUser Manual58Sensitivity ScopeFigure 53. The sensitivity scopeUse the sensitivity scope to adjust the motion detection sensitivity for

Page 69 - Figure 68. POTS setup screen

59Camera SetupFigure 55. Camera setup menuUse this menu to:• Edit the title for each camera.• Adjust the Automatic Gain Control.• Disable or Enable ca

Page 70

StoreSafe Pro IIUser Manual60Camera titles may be displayed on either monitor. Use this menu to turn this feature On or Off.Rotate the Jog buttons to

Page 71 - Menu / Communications / RS485

61Main Menu / Camera Setup / AGCFigure 59. Signal gain setup menuUse the Automatic Gain Control (AGC) to adjust the video input signal level for camer

Page 72

StoreSafe Pro IIUser Manual62Main Menu / Camera Setup / Covert CameraFigure 61. Covert camera menuThis feature removes cameras from all live displays

Page 73 - Factory Settings

63Audio SetupFigure 63. Audio setup menuUse this menu to enable or disable the audio feature of StoreSafe Pro II. Select from:•OFF•G.711Audio Limitati

Page 74

StoreSafe Pro IIUser Manual64CommunicationsFigure 65. Communications menuUse this menu to:• Configure the baud rates and settings for the RS232 ports.

Page 75 - The Ethernet Password

65make any changes. It is strongly recommended that the modem initialization string only be modified by a qualified technician.Figure 68. POTS setup s

Page 76 - The Operator Menu

3Features• Multiplexer functionality with built-in digital recording.• Simultaneous recording, playback, and live multiscreen viewing.• 60pps (picture

Page 77 - Figure 79. The about menu

StoreSafe Pro IIUser Manual66Baud RateFigure 69. Port 1 baud rate setup screenUse this menu to configure the baud rate for Port 1 for external control

Page 78 - Table 15

67Menu / Communications / RS485Figure 71. The network address menuUse this menu to specify the units unique network address.Save changes and exit the

Page 79 - Alarm Acknowledge

StoreSafe Pro IIUser Manual68DHCP: Select Enable or Disable. Enables dynamic IP addressing.When DHCP is enabled, the IP address, Subnet Mask, Gateway,

Page 80 - Searching For Recorded Alarms

69Figure 73. The advanced ethernet menuFront Panel LockFigure 74. The front panel lock menuUse this feature to lock the front panel keypad. While lock

Page 81 - Searching

StoreSafe Pro IIUser Manual70Change LanguageFrom the Factory Setting menu, press the Enter button. A password box will appear. Enter the Language pass

Page 82 - Quick Archive to CD

715. Highlight OK, then press the Enter button. The user will be prompted, indicating if the password was entered correctly and changed.The Ethernet P

Page 83 - Search Filters

StoreSafe Pro IIUser Manual72The DDNS PasswordFigure 77. The DDNS password boxThe DDNS password enables StoreSafe Pro II to contact the Domain Name Se

Page 84 - Retail Search

73Operator Menu / About StoreSafe Pro IIFigure 79. The about menuAbout StoreSafe Pro II menu: This menu provides information such as: • Model Designat

Page 85

StoreSafe Pro IIUser Manual74Use the following table to find detailed information about configuring specific items from the Operator menu.Table 15.Ope

Page 86

75AlarmsAlarm InputAlarm devices are connected via the Alarm PCB on the back panel of the unit (see Alarm I/O Port on page 7). Each Alarm Input corres

Page 87

StoreSafe Pro IIUser Manual4Default PasswordsUnpackingCheck the package and contents for visible damage. If any components are damaged or missing, do

Page 88 - Search Results

StoreSafe Pro IIUser Manual76If the Switch Alarm Screen menu is set to NO the display mode will not change.Figure 80. Alarm displays in live and playb

Page 89

77SearchingStoreSafe Pro II provides a powerful search interface to access video files stored on the hard disk or an external archive device. Figure 8

Page 90 - WebBrowser

StoreSafe Pro IIUser Manual78Disk Analysis ScreenBegin by pressing the Search button. The Disk Analysis Screen will appear. This screen shows a graphi

Page 91 - The Main Viewing Area

79Figure 83. The archive incident screen1. Use the Jog to modify the time parameters and use the Shuttle to move between the Start and Stop fields.2.

Page 92 - The Button Panel

StoreSafe Pro IIUser Manual80Figure 84. The search filters sceenSelecting Search Parameters1. Rotating the Jog to navigate, highlight the box adjacent

Page 93 - StoreSafe Pro II WaveLink

81responsible to put the categories and sub levels into correct order. StoreSafe Pro II will not sort the strings. A category has to have at least one

Page 94 - Email Links

StoreSafe Pro IIUser Manual82Figure 87. Uploading the retail_search.txt fileWhen the retail text file has been uploaded this page (below) provides the

Page 95 - Technical Specifications

83The Local Retail Search ScreenAccess to the Local Retail Search screen is gained through the Search Filters Menu. Press the Search button one or mor

Page 96 - Table 22

StoreSafe Pro IIUser Manual84Restrictions and Limitations• The limit of the search strings is 1000. For example there might be 50 categories and 950 s

Page 97 - Message Type

85Some options may be unavailable depending on the type of search performed. These options are not displayed. When archiving, the unit will not allow

Page 98 - Alarm Actions

5Package Contents• The StoreSafe Pro II unit.• The Alarm Interface Circuit Board (P/N 0090-0077).• Accessory PCB (P/N 0900-0127). • The User Manual (P

Page 99 - Event Actions

StoreSafe Pro IIUser Manual86WebBrowserStoreSafe Pro II features an integrated WebBrowser interface. The WaveBrowser option allows the user to view vi

Page 100 - Front Panel Button Emulation

87WaveBrowser Overview and ControlsFigure 91. WaveBrowser overviewThe Main program window consists of the following areas:• The Main Viewing Area: The

Page 101 - Configuration and Status

StoreSafe Pro IIUser Manual88The Button PanelFigure 92. The button panel1. Play Backward button: Click on this button to playback video in reverse.2.

Page 102 - StoreSafe Pro II

8913. Number buttons: Press any of these buttons (up to number 10 on 10 channel units) to call up individual cameras for display. 14. Single Camera Di

Page 103

StoreSafe Pro IIUser Manual90The following table specifies the supported options:Note: When an option is not specified, it will be set to 0. When a

Page 104 - Macro Tables

91Technical SpecificationsTable 17.GeneralExternal Power Supply 12 Volt DC. 60 Watt (5 Amp)Connector 2.1mm barrel connector, center positive.Power Con

Page 105 - Scheduled Macro Table

StoreSafe Pro IIUser Manual92Table 20.AlarmsInputs 1 per camera.Relay Configuration Normally Open.Record Priority Interleaved, Exclusive, or No Change

Page 106 - Warranty and Service

93RS232 Event Generation/Text Insertion Protocol The RS232 Alarm/Event Generation /Text Insertion Protocol is designed to deliver Alarm, Event (comman

Page 107 - Advance Replacement Policy

StoreSafe Pro IIUser Manual94Alarm/Event FieldsThe two least significant bits are currently used for the Event commands. Bits 2 and 3 are used for the

Page 108 - Contacting technical support

95Momentary Alarm – 0000 11XXbIf both the start and stop bits are set, a momentary alarm will be initiated on the selected camera. Pre-alarm video wil

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